CCNP/Specialist 300-810 [CLICA] Q&A and more
Implementing Cisco Collaboration Applications (CLICA) exam 300-810. This exam tests your knowledge of collaboration applications, including Single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection and Cisco Unity Express & Application clients
Q&A
QUESTION 1
Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered?
A. Smart Card
B. OAuth
C. form-based
D. Kerberos
Correct Answer: B
QUESTION 2 When Cisco IM and Presence is configured to use automatic fallback, how long does the Server Recovery Manager service wait for a failed service/server to remain active before an automatic fallback
is initiated?
A. 10 minutes B.
20 minutes
C. 30 minutes
D. 1 hour
Correct Answer: C
QUESTION 3 Which entity is a standard component used for authentication
by SAML 2.0?
A. identity provider
B. session broker
C. Internet service provider
D. client access server
Correct Answer: A
QUESTION 4 Which description of an IdP
the server is true?
A. authenticates user credentials
B. provides user authorization
C. is an authentication request that is generated by a Cisco Unified Communications application
D. consists of pieces of security information that are transferred to the service provider for user authentication
Correct Answer: D
QUESTION 5 Which function of the Cisco IM and Presence high availability
the solution is true?
A. When the server has been restored to a normal state, user sessions remain on the backup server.
B. When an event takes place, the end-user sessions are not moved from the failed server to the backup.
C. When the server has been restored, the server automatically fails back.
D. When a high availability event takes place, the end-user sessions are moved from the failed server to the backup.
Correct Answer: D
QUESTION 6
Which Cisco IM and Presence service must be activated and running for IM Presence to successfully integrate with Cisco Unified Communications Manager?
A. Cisco DHCP Monitor Service
B. Cisco AXL Web Service
C. Self-Provisioning IVR
D. Cisco XCP Authentication Service
Correct Answer: A
QUESTION 7
Which two methods does Cisco Jabber use for contact searching in an on-premises deployment model? (Choose two.)
A. HTTP
B. XMPP
C. UDS
D. LDAP
E. SIP
Correct Answer: CD
QUESTION 8 What is the maximum number of Cisco Unity Connection locations connected in a HTTPS network?
A. 50
B. 25
C. 200
D. 10
Correct Answer: B
QUESTION 9 What is the primary mechanism in Cisco Unity Connection that is used for toll fraud prevention?
A. restriction tables
B. fraud tables
C. transfer rules
D. calling search spaces
Correct Answer: A
QUESTION 10 Which CLI command is used to collect traces from the Cisco Presence engine for seven days?
A. file build log cisco_presence_engine 7
B. file build log cisco_presence 168
C. file build log presence_engine 7
D. file build log presence_engine 168
Correct Answer: A
QUESTION 11
SAML SSO is enabled in Cisco Unified Communications Manager. What happens when a browser-based client attempts to access a protected resource on a service provider?
A. The browser follows the redirect and issues an HTTPS GET request to the IdP.
B. The IdP checks for a valid browser session.
C. The service provider generates a SAML authentication request.
D. The SAML request is maintained as a query parameter in the GET request.
Correct Answer: C
QUESTION 12
Which Cisco Unified Connections Manager service is required for users to control their desk phones using Cisco Jabber?
A. Cisco CTIManager
B. Cisco CTL Provider
C. Cisco Presence Engine
D. Cisco Serviceability Reporter
Correct Answer: A
QUESTION 13 Which service must be activated on the Cisco Unity Connection to utilize LDAP synchronization?
A. Cisco Tomcat
B. Cisco Sync Agent
C. Cisco DirSync
D. Cisco RIS Data Collector
Correct Answer: C
QUESTION 14
In the integration of Cisco Unity Connection using SIP, which SIP trunk security profile option is required for MWI to work correctly?
A. Accept out-of-dialog refer
B. Accept replaces header
C. Accept unsolicited notification
D. Accept presence subscription
Correct Answer: A
QUESTION 15 Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?
A. NOTIFY
B. UPDATE
C. SUBSCRIBE
D. PUBLISH
Correct Answer: A
Course not found.
QUESTION 16
Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?
A. System > LDAP > LDAP Directory
B. System > Geolocation Configuration
C. System > Presence Redundancy Groups
D. System > Server
Correct Answer: C
QUESTION 17
Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges?
A. SAML binding
B. SAML assertion
C. SAML profiles
D. SAML protocol
Correct Answer: A
QUESTION 18 Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)
A. Connection IMAP Server
B. Connection Mailbox Sync
C. Connection Notifier
D. Connection Message Transfer Agent
E. Connection Conversation Manager
Correct Answer: DE
QUESTION 19
When trying to send a call out of Cisco Unity Connection, what happens when enabling the transfer to an alternate contact number, located under caller input?
A. The restriction table is checked when an administrator changes the extension number via the Cisco Unity Connection admin page.
B. The restriction table is not checked when an administrator changes the extension number via the Cisco Unity Connection admin page.
C. The restriction table is not checked when a user changes the extension number via a TUI conversation.
D. The restriction table is not checked when a user changes extension number via the Cisco Unity Connection Cisco PCA page.
Correct Answer: B
QUESTION 20 Which two child elements can be in an XMPP message
stanza? (Choose two.)
A.
B.
C.
D.
E.
Correct Answer: DE
QUESTION 21
Users report issues while logging in to their voicemail using the Voicemail tab in their Cisco Jabber clients. The issue occurs after users provide valid Cisco Unified Communications credentials, but they receive a failure message. What is the cause of this issue?
A. A proper service profile is not configured on Cisco Unified Communications Manager.
B. The voicemail users are not configured in the Cisco Unity Connection server.
C. The web application voicemail password is set “User Must Change at Next Sign-in”.
D. The voicemail password is not set for all users.
Correct Answer: A
QUESTION 22 Secure XMPP communication is required for XMPP federation with external domains and the Cisco IM and Presence. Which certificate is used for XMPP interdomain federation when connecting to an externally
federated domain?
A. cup
B. cup-xmpp
C. cup-xmpp-s2s
D. Tomcat
Correct Answer: C
QUESTION 23
To redirect calls from the phone extension for user A to the voicemail greeting, which call routing rule should be used in Cisco Unity Connection?
A. Attempt Forward forwarded routing rule
B. Opening Greeting direct routing rule
C. Attempt Sign-In direct routing rule
D. Opening Greeting forwarded routing rule
Correct Answer: A
QUESTION 24
An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired. Which two certificates must be verified on the Cisco Unified Communications Manager and IM&P deployment? (Choose two.)
A. capf on Cisco Unified CM
B. cup-xmpp on IM&P
C. callmanager on Cisco Unified CM
D. tomcat on Cisco Unified CM
E. cup on IM&P
Correct Answer: AB
Course not found.
QUESTION 25 What prevents toll fraud on
voicemail ports?
A. IP address trusted list on the PSTN gateway
B. CSS
C. Block OffNet to OffNet Transfer service parameter
D. FAC
Correct Answer: B
QUESTION 26 Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco Unified Attendant Console?
A. The AXL communications allow registered attendants to log in to Cisco Unified Communications Manager and receive calls.
B. The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.
C. The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified Attendant Console versions match.
D. The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified CM versions.
Correct Answer: D
QUESTION 27 Which type of SRV record provides the location of Cisco
Expressway-E?
A. _collab-edge._tls.example.com
B. _cisco-uds._tcp.example.com
C. _cuplogin._tcp.example.com
D. _http._tcp.example.com
Correct Answer: A
QUESTION 28
Fraudulent calls are being made from Cisco Unity Connection. Which action prevents the calls from reaching the PSTN using SCCP integration?
A. Change the configuration of the routing rule.
B. Change the CSS of the voicemail port.
C. Change the Rerouting CSS on the trunk to Cisco Unity Connection.
D. Remove values from restriction table.
Correct Answer: B
QUESTION 29 An engineer is configuring SAML SSO for a Cisco Unified Communications Manager. After completing all required steps, the engineer wants to verify the status. Which CLI command provides the status of
SAML SSO?
A. utils sso status
B. show sso status
C. show saml status
D. utils saml status
Correct Answer: A
QUESTION 30 Which dial-peer configuration routes calls from SIP-based phones on Cisco Unified Communications Manager Express to Cisco Unity Express?
A. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec g711alaw
B. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4:
10.3.6.127 codec ilbc
C. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec g711ulaw
D. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4:
10.3.6.127 codec g729r6
Correct Answer: C
QUESTION 31
What are two Cisco Jabber 12.6 on-premises deployment types that can be run on a Windows-enabled PC? (Choose two.)
A. Contact Center Agent
B. IM-only
C. multi-cloud-based
D. Full UC
E. cloud-based
Correct Answer: BD
QUESTION 32 An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail. Which action does Cisco Unified CM take?
A. Cisco Unified CM looks up the voicemail pilot configured to dial.
B. Cisco Unified CM routes the configured hunt pilot to Unity Connection.
C. Cisco Unified CM looks up the hunt pilot configured to dial.
D. Cisco Unified CM sends an AXL query to Unity Connection.
Correct Answer: A
QUESTION 33
An end user opened a ticket, stating that though he can log in to Jabber for Windows, and presence and chat works, he cannot place phone calls using the desktop client. You investigate the user and find that no phone device is associated with the user account in Cisco Unified Communications Manager. Which device type must you create for this user to enable calling services from the Jabber for Windows desktop client?
A. Cisco Unified Personal Communicator
B. Cisco Jabber for Tablet
C. Cisco Unified Client Services Framework
D. third-party SIP device (advanced)
Correct Answer: A
Course not found.
QUESTION 34 How is automatic fallback enabled on a Cisco IM and
Presence server?
A. In IM and Presence Service Parameter Configuration > Cisco Server Recovery Manager, change the Failover parameter to True.
B. In Communications Manager Service Parameter Configuration > Cisco Server Recovery Manager, change the Enable Automatic Fallback parameter to True.
C. Automatic fallback is enabled by default.
D. In the Presence Redundancy Group Configuration > Cisco Unified Communications Manager, check the Enable Automatic Fallback parameter.
Correct Answer: B